Error Codes

Code	Description
1300	An unknown error happened when interacting with the endpoint.
1301	An unknown error happened when constructing response.
1400	A required header 'Authorization' was missing in your request.
1401	A required header 'Authorization' was invalid in your request.
1402	The endpoint you're trying to access does not belong to your app.
1403	Your trial use of this api key has expired.
1404	Your api key does not give you permission to take this action.
1500	The parameter 'EndpointId' was invalid in your request.
1501	The parameter 'EndpointId' was missing in your request.
1502	The endpoint you're trying to access is marked as inactive.
1503	The request body was missing in your request.
1504	The request body was invalid in your request.
1505	The request parameter 'userId' was missing in your request.
1505	The request parameter 'userId' was invalid in your request.
1506	The request parameter 'companyId' was missing in your request.
1506	The request parameter 'companyId' was invalid in your request.
1507	The request object was not found.
1508	The requested action is not supported.
1509	The request parameter 'agentToken' was missing in your request.
1510	The request parameter 'agentToken' was invalid in your request.
1511	A required parameter was missing in your request.
1600	The agent's response was empty.
1601	The agent did not respond.
1602	The agent responded with an unusable message.
1700	There is no company associated with this user.
1800	The record you're trying to create already exists.
1900	The queue for the agent your trying to interact with is already full. This means that the Agent is currently processing a request and can't respond to another one.
4000	General error status code as a catch all when there is an unhandled error or exception from the endpoint app (QBD) or the API when processing data. Error message received will be included in the message. If you have any questions please provide the error message with your CommandGuid or RequestID when sending to support.
4001	Typically you'll receive this message when the agent or API fails to connect to the endpoint app (QBD or QBO) and the relevant error message from the app is returned with a default message of "endpoint could not be initialized". You could also receive this message while provisioning a company with QBD or QBO, and if that's the case it's most likely an issue with connecting to the app itself and advised to ensure the user is following the correct flow to initiate a company connection.
4099	The message will be a generic response message from our API: "Global exception caught while {{action}} data.." If this is received please reach out to support with as much detail and context as possible including the CommandGuid or RequestID.
4100	There was unhandled or uncaught error when selecting data please review the received error message for further details.