1604
Users will receive the 1604 error code when the connection attempt to the accounting application has failed and the accounting application returns an error.
Important Notes
Error Code:
- If the error code returned from the accounting application is NaN, null, empty, or equal to 0, Autofy will return the 1604 error code.
- If the accounting application returns an error code, Autofy will display the error code provided by the accounting application instead of 1604.
Error Message:
- If the accounting application does not return an error message, Autofy will return Failed to connect to endpoint.
- If the accounting application returns an error message, Autofy will display the message provided by the accounting application.
Recommended Troubleshooting Steps for QuickBooks Desktop:
- Make sure QuickBooks is not running as the Windows Admin
- Review the local log file for any errors. If the errors are from QuickBooks, please refer to our QuickBooks troubleshooting docs here.
Updated over 3 years ago