Response Times

It is important to keep in mind that response times can vary based on several different factors:

  • The internet connection
    • Are they connected via WiFi, ethernet, 4G?
  • The user's environment
    • Is it a local environment?
    • Are they using a Remote Desktop?
    • Are they using a virtual machine or a hosted environment?
    • Does the user's environment have a firewall?
  • The size of the company file
    • Larger files take longer to process